The FMCG industry is one of those in which increasing the accuracy of forecasts relatively quickly affects the efficiency of the entire enterprise operation. The precise analysis of historical data, the impact of promotional campaigns on sales and seasonality allows continuous improvement of this process. One of the biggest challenges in this area is to match the right solution not only to the business strategy but also to the style of work of people and their experience.
Stella Pack has appreciated the experience of our specialists, their individual approach to the client and the capabilities of Forecast PRO and decided to cooperate with us both in consulting and software implementation.
Why did you choose to work with eq system and the Forecast PRO system?
Juliusz Żuławski, Stella Pack Logistic Director: The increasing requirements regarding the availability of products, the level of customer service and the optimisation of stock levels prompted us to look for a system supporting forecasting. We wanted to increase the accuracy of forecasts and use them as a reliable input information for determining further stages of the value chain (including planning the supply of finished goods, raw materials, consumables and production). In addition, our processes have become more and more complex and, thus, we have collected an increasing amount of data that had to be processed quickly and efficiently. Therefore, at some point we felt the need to structure the forecasting process, introduce employee replacement and, above all, be supported by a more specialised IT system. Forecast PRO is a relatively simple program with quite narrow specialisation but it is, therefore, very well suited to the tasks being performed and the business goals assumed.
First and foremost, we appreciate eq system specialists for a professional and flexible approach to the client. Mr Arkadiusz Kupczyk, who conducted workshops on the use and the possibilities of the Forecast PRO system, declared to further help each of our users. The workshops were very detailed; in fact, one cannot expect more from them. There is only practice and further improvement of skills in this area left.
Unfortunately, I know of the companies that settle fees for the shortest email, even if in the final analysis the information obtained through it turns out to be useless for the client.
The approach of eq system is, in my opinion, an absolute role model for other companies in the industry.
- Improving planning by introducing the possibility of predicting probable orders;
- Reducing stock levels through a more accurate response to customer needs;
- Speeding up the reactions to temporary or unexpected changes in demand through the elimination of historical data disturbances caused by, for example, promotion campaigns or the launch of new products;
- Increasing the accuracy of forecasts while minimising the time needed to make them;
- The ability to continuously improve the forecasting process by comparing forecasts with their actual implementation.
Undoubtedly, the cooperation between Stella Pack and EQ System will be stimulating for both companies and will enable everyone to gain all of the benefits assumed in the project as soon as it is possible.
Stella Pack is a company that has operated for over twenty years. It is a leader in the production and distribution of foil products. The group has six modern production plants. In 2013, the company started the investment process to achieve production of 3,000 tonnes of foil products per month. Another investment which is supposed to help the company to achieve this goal is the implementation of Forecast PRO forecasting system.