How do we work?

During cooperation, we focus primarily on solving real problems – what counts the most for us is how, not with what. Our team consists of people with skills in various fields and areas. When implementing the project, we precisely select specialists who meet the individual needs of a given client. We provide a comprehensive knowledge, approach and offer. See precisely what cooperation with us looks like.

Analysis

Analysis of the initial situation and defining the goals to be achieved.

From the very start, our approach is based on close cooperation. During a series of meetings, we get to know the specifics of the processes of a given company (and industry), its organizational culture, we also explore the business strategy. We define the overall picture of the company – we indicate the places where the introduction of changes will have the greatest impact on the functioning of the entire organization, not just the selected fragment. The analysis is an introduction to the creation of a very detailed and, above all, feasible improvement concept.

The effect of the improvements must be primarily the measurable benefit that these changes bring. Therefore, the analyses we create are always preceded by a the joint identification of goals. Thanks to this - we know exactly which areas are crucial for the better functioning of the entire organization.

Consultancy

Selection of appropriate IT tools.

We do not adjust the organization to the requirements of the systems – we select dedicated IT tools in such a way that they reflect the company’s processes as accurately as possible. The solutions we propose are innovative, user-friendly, intuitive and flexible enough to be developed independently (after implementation). The selected system is to support the given company in the effective implementation of its business strategy.

Having developed a detailed improvement concept, we are able to recommend tools that will not only meet current requirements, but above all will allow the further development and further improvement of the client’s processes.

Infrastructure

The provision of a technical infrastructure necessary to implement the project.

We ensure comprehensive IT infrastructure services – we provide IT equipment needed for the proper functioning of the implemented systems (servers, backup devices, uninterruptible power supplies, routers, server cabinets), we select the number of licenses and prepare recommendations regarding IT solutions and their architecture. We help in maintaining the internal resources of the company and the proper functioning of the entire infrastructure.

Every modern company that thinks rationally about its future bases it on IT solutions. What our clients value in us is, first of all, that we listen to their needs and our solutions fully meet these needs.

Research and Development

Continuous development and research on the usability of individual system areas.

Cooperation with eq system is not only implementation and substantive support. In our business, we also put key emphasis on the development of implemented systems and monitoring of trends in the field of user-oriented design. Our specialists from the User Experience department, located in the structures of the Research and Development department, constantly conduct tests and research on the usability of the proposed solutions on potential and current system users. In this way, the elements and areas of the system we design are oriented towards high usability as well as easy and quick implementation of tasks.

By creating innovative, useful and user-friendly solutions, we can meet the needs of our clients, which allow us to support their development. Continuous analysis of needs of customers, both in the area of currently used tools and as part of their potential needs, allows us to constantly improve our own products, as well as search for new, best-suited solutions on the market.

The concept

The development of a detailed improvement concept – putting the theoretical assumptions from the analysis into their implementation in practice.

In the concept we jointly define the details of the entire project – its stages, schedule and costs. We determine the consequences of the changes made to the functioning of the entire company – we want other departments to be ready to use the new potential and cooperate with each other for this purpose. We advise on how to prepare for the project and which elements should be improved before it begins. This approach allows us to ensure the smooth implementation of the entire project and to achieve the benefits assumed in the analysis.

The success of the developed concept is primarily determined by the commitment of both parties - the implementation of the system itself does not guarantee anything, it must entail deeper organizational changes.

Implementation

The implementation of selected tools and adjusting them to the client’s needs.

The implementation process is based on close cooperation. During this stage, we do not close ourselves in the office – our knowledge and experience are available to our clients at all times. The methodology developed by us is tested and based on standards that ensure security and control over the implementation progress. We minimize the risks associated with the entire project. Our specialists share their knowledge during the workshops and consultations in such a way that it enables the independent development of the system in the future by its users. In our case, the project does not end with the last day of implementation. The end of the implementation is really the beginning of process improvement.

We will not change the organization using the system alone. We will change it and improve it if we work out a solution together. Only then will it be an integral part of the company. At this stage, clients do not have to imagine the consequences of the changes - they can see them.

Support

Post-implementation support.

The experts who were directly involved in the project are also available after completion of the implementation. All the new needs, doubts or difficulties which may arise, can be reported to them online. We offer consultation on the current state of affairs and specific issues related to the project. We are happy to share our knowledge. We strive to ensure that the chosen software is ideally suited to the company’s needs, regardless of how much time has passed since the implementation.

After implementation, the awareness of both parties increases significantly. Consultants understand the functioning of the client’s business very well. Clients know the implemented solution perfectly and use it efficiently. The actual improvement of processes begins. Business conditions change - the system must change with them. This is our goal.